Stuck doing post-mortems for network outages?


Ever tried doing a pre-mortem?

What does "pre-mortem" mean to you?

For Operations Managers,

pre-mortem means you can deliver on your uptime goals with greater visibility, and support an ever-growing network despite resource challenges.
 

For Engineers,

pre-mortem means less phone calls from the NOC at 4AM.

To do a pre-mortem, you need to know what to look for

indeni is pre-loaded with the world's knowledge about networks: what works, what doesn't, best practices, known issues, etc. The knowledge is compared against your network's configuration 24/7. If any issues are found, an alert is issued including exact steps for remediation.

 

Recognize these stencils?

Wouldn't it be nice if there was an application that didn't just know how to differentiate Cisco products but also know what issues can happen - in HSRP, EIGRP, WCCP, BGP, switching, firewalling and all the other functions?

Quick example: indeni can identify when the VLANs configured on a trunk port are different between two HSRP cluster members.

CiscoStencilGroup
 

Keeping your Check Point firewalls running smoothly

indeni for Check Point allows you to conduct preemptive maintenance in your Check Point firewalls, ensuring that:

  • Cluster configurations are done correctly (matching routing tables, for example)
  • NTP, DNS, RADIUS and working smoothly (avoiding clock drift, centralizing authentication, etc.)
  • The firewall performance is optimal (tracking CPU, number of connections, dropped packets on ports, etc.)
  • Log flow is monitored and logs aren't lost
  • Speed, duplex, RX ring buffer and other interface settings are done correctly

In addition, indeni for Check Point will watch hundreds of other configurations and critical stats to identify when maintenance is required. In all cases, indeni provides the exact steps for conducting the maintenance and links to official Check Point materials, such as SK articles, where are appropriate.

 

 

Can SolarWinds deliver preemptive maintenance?

No, they can't. That's because they weren't designed to find issues before they happen, only tell you after they happened. Same goes for CA Spectrum, HP NNM, Nagios, Zenoss and other Network Management Systems.

The good news is that indeni integrates with these systems easily, so you still get the 30,000 foot view they give you, with the intelligence and knowledge of indeni.

Competitors

Using indeni is going to enable Fujitsu to both enhance our services to our customers, improve their experience with Fujitsu and enable us to execute on our growth plans. We are very pleased to have created this partnership allowing us to differentiate from our competitors.
— Fiona Boyd, Head of Security, Fujitsu UK and Ireland.
The details of the alert and the in-depth visibility we got from indeni went way beyond our expectations!
— Ryan Leonard, CIO, FXCM (NYSE: FXCM)
indeni is crucial for making sure both our retail and our online business are not affected by unstable network infrastructure.
— Steve Bourike, IT Global Operations, Travelex